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Vision

To be the most preferred bank in the areas of customer service, stakeholder value and corporate governance.

Committed to consistently deliver a superior customer experience and adopt an innovative banking approach, sharing in the success of our customers.

Committed to help our people grow within a high performance culture that attracts, develops, and rewards talent and contribution.

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Mission

To provide a secure, agile, dynamic and conducive banking environment to customers with commitment to values and unshaken confidence, deploying the best technology, standards, processes and procedures where customer convenience is of significant importance and to increase the stakeholders’ value.

Charter Financial Service will be the trusted partner and the financial service choice for our customers, shareholders, and employees, leading the way to greater financial prosperity while remaining committed to the highest integrity standards.